Returns & Exchanges
We want to bring you cycling apparel that you love, so if for any reason you're not happy with your purchase, we'll put it right.
For returns or if you'd prefer a different size, we politely ask that you notify us at returns@resolutebay.cc within 30 days of its arrival and tell us what the problem is.
Products must be returned unused and in the state in which they were sent. Please check that your item(s) is in good condition and fits you before use. Refunds will be processed upon satisfactory receipt of the returned goods. We will refund your payment same day minus the costs of initial shipping and packing charges.
Returning Your Product
Please use your delivery note to tell us which items you are returning, why you are returning them and whether you would like a refund or replacement or exchange.
You are responsible for ensuring correct packing of the product and using appropriate postal and recorded delivery methods with relevant insurance cover in place.
Resolute Bay is not responsible for the loss or damage of any returned product.
Please address package to:
Resolute Bay Clothing Returns
TDS Belfast,
Unit 26 Kilwee Business Park
Upper Dunmurry Lane
Belfast BT17 0HD
United Kingdom