Returns & Exchanges
- If you would like an exchange for a new size please pack up the product you have and send it back to the following address: "TDS, Unit 26, Kilwee Business Park, Upper Dunmurry Ln, Belfast BT17 0HD (Return for Resolute Bay)"
- For a quick exchange please contact firstname.lastname@example.org letting us know what you have returned and what new size you would like.
- If you attach a photo of your postage receipt we will be happy to ship the new size out before your item returns to us.
- Please pack up your order and send it back to the following address: "TDS, Unit 26, Kilwee Business Park, Upper Dunmurry Ln, Belfast BT17 0HD (Return for Resolute Bay)"
- For a quick refund please email email@example.com your details and a photo of the post office receipt so we can process your refund.
- If your order is faulty in any way or the size is way bigger than advertised, please pack up your order and send it back to the following address: FAO Chris Taylor, Resolute Bay, 19 Bloomfield Park, Belfast, BT5 5JW
- Please can you write a quick note about why you are returning them so we can fix any fit, construction issue for our next batch.
- We will refund you all shipping costs so please email firstname.lastname@example.org a photo of your postage receipt
Q: How do I contact you?
A; When emailing us about your return or exchange, please send an email to email@example.com
Q: How long do i have to return them?
A; If you placed your order any time after 1/2/20 and the product has not been used you are welcome to exchange or refund.
Q: I have not yet received my refund!
A; I am very sorry if you returned your item and haven't automatically received your refund. Send us an email at firstname.lastname@example.org and we will do this manually the same day.